CDs
Workshops
Performance Events
Videos to view


Terms

Ownership:

The Arab Quarter and www.arabquarter.co.uk are trading names of Melanie Norman.

Payment

We accept Credit Card and Debit Card payments via PayPal as well as payment by PayPal account.

We accept MasterCard / Visa / Visa Delta / Visa Electron / Solo / American Express.

We accept payment by cheque drawn on a UK bank account. Please note that goods will not be delivered until the customer's cheque has cleared.

Order Notes

Please note that all transactions will be carried out in £ sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.

We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale'. As a result, The Arab Quarter reserves the right to decline orders for bulk or high value purchases.

Despatch

All online payment orders will be despatched within one working day of the order being received. Orders paid by cheque will be despatched on clearance of funds.

Credit Card Security

At the payment stage you will be passed on to a Secure Order Processing page operated by PayPal where your details will be encrypted by industry-standard Secure Sockets Layer (SSL) technology to provide secure transmission of personal information such as your name, address and credit card details. The Arab Quarter will not be in possession of your confidential payment details at any time.

Privacy Policy

We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations, businesses or individuals.

Returns Policy & Guarantee

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order for CDs at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the CDs. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receipt. In the unlikely event that a product is defective, please contact The Arab Quarter so that arrangements can be made for the return and replacement of the product at no cost.

Please note that refunds cannot be made in respect of cancellations for workshop places or for performance events.

More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

Contacting us

Please contact us at the details below:

Postal Address:
The Arab Quarter
Augusta House
69 Lyncombe Hill
Bath BA2 4PH

Email: admin@arabquarter.co.uk

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under these terms and conditions. You shall not use this site in any manner which may harm The Arab Quarter or other parties or adversely affect the site functionality or its use by others. You shall not attempt to obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of The Arab Quarter or the property of their respective owners and is protected by United Kingdom copyright laws.

Trademarks

All trademarks that appear on this site are the property of their respective owner or owners.